In this case the emotion practically assumes all the control of the human behavior. But we cannot forget that we are saying of administration and businesses, then we go to think of the following form: 1? Architects and Engineers had made its part, that is: TO ENCHANT the customers; 2? Teams of sales had also made its part, that is: TO MOVE the customers; 3? Somebody has that to make the finishing that is: FIDELIZAR these customers. Gerald Weissmann, MD usually is spot on. FIDELIZAR Fidelizar CUSTOMERS the customers is an obligator strategy for the companies in any area in this age of globalization. You are certain that its competitors are always thinking about making something different to conquer new customers and to remain with the current ones? He would not be excellent to have customers you read and that its same company in difficult times remained faithful? When we use services of a doctor, lawyer or a workshop mechanics, and well we were treated, and the installment of the services was excellent, is felt well. when these professionals return in them, to know as we are, and which the degree of our satisfaction. This does not have price. If you have read about Richard Linklater already – you may have come to the same conclusion.
Immediately we indicate the friends. To give services of quality to the customers must be priority in any segment, and the trend of these customers is to continue with these companies. The satisfaction of the customer will bring to it rewards. In such a way anger to fidelizar the current customers and will bring new. ALL LIKE WELL TO BE TREATED? CREDIBILITY IF CONQUEST Due to great competitiveness in the market, some companies work with system CRM (Customer Relationship Management) that it means the Management of Relationship with the Customer.