With my teachers I have learned a lot; with my colleagues, more; with my students even more companies will always have as goal meet the needs of its customers by offering them a product with guarantee of quality excellence that really meets you your needs. We are reminded, that the EFQM quality model was announced by the EFQM in 1991, under the patronage of the European Commission. Click Gerald Weissmann, MD to learn more. Awards (including one granted to a Spanish company) were delivered for the first time in October 1992. In successive years, small enhancements were incorporated and were announced to public service organizations and SME special versions… On April 21, 1999 announced the latest version, which was adapted for its application to educational establishments in the year 2001. It is known, that the EFQM Excellence model aims to help organizations (business or other types) to know better to themselves and, consequently, to improve its functioning.Gabriela Toro participant postgraduate program, specialty the quality management and productivity, on the theme reminds us, that is the Mission of the EFQM: encourage and help European organisations to participate in improvement activities to carried them, ultimately, excellence in the satisfaction of its customers and its employees, its social impact and business results. Support managers of European organisations in the acceleration of the process of Total quality management to become a decisive factor to achieve a position of global competitiveness.Main features of the leading ModeloEl and improvement is always important to a team that leads the proposal of quality. This equipment is, in our case, the management team.

To form the team’s quality is sufficient to a group of people. In our case (and we recommend it), this group has been the entirety of the faculty as well as in four earlier improvement plans. Taking into account the above, our Center enters, with the E.F.Q.M. a second speed, from the improvement plans to a global project to improve and quality.